How long is my RENTAL DURATION?
Is the price of delivery included with the inflatable and/or concessions rental?
What form of payment do you accept?
Cash is the preferred method of payment, however, we do accept payment thru PayPal. Checks are accepted from churches, corporations and schools.
What are your deposit requirements?
A $50.00 nonrefundable deposit is required for any order over $300.00. *Note: if weather is the cause of cancellation, deposit will be refunded in full.
What is your weather policy?
In the event of rain, winds over 20 mph, or temperatures below 40 degrees, we may reserve the right to cancel. In the event there is a weather related cancellation, the customer may reserve the right to reschedule at no additional charge. If the day of your event is forecasted with bad weather, we will contact you 48 hours prior to your event to discuss rescheduling options.
Will I be responsible for damage to the inflatables and/or rental equipment?
No. It is not uncommon to have wear and tear on inflatables such as seems, netting, etc. If you find normal wear and tear, let us know immediately.
Yes. If safety rules are violated due to negligence of not following instructions (shutting down in high winds, strong rain exceeding the max person on/in inflatable etc.) you may be held responsible to replace all damaged equipment.
Do you set up inflatables on any a surface?
Are there special requirements when setting up inflatables?
We ask that you are not within 20 ft. of hanging power lines. If you reserve a wet inflatable, a water supply is required within 50 ft. of the inflatable. Also, please ensure there is an electrical outlet within 50 ft. of the inflatable. No worries if you are unsure. Feel free to contact us @ firstname.lastname@example.org or 832-338-5611.
Are we required to clean inflatables and or concession equipment after our event is over?
No. You will never be required to clean any piece of equipment after your rental is complete. At Party Kids America LLC, we clean all equipment after a pick up to ensure our customers always have clean and pleasant experience.
Are you insured?
Yes, all our equipment is insured and inspected by the state of Texas. We can provide all certification and general liability upon request.